Towing / Emergency

Emergency Towing in Calgary

When a breakdown or collision happens, emergency towing means getting a truck dispatched as a priority — any hour, any day.

What Counts as an Emergency Tow

Emergency towing isn't a different type of truck — it's a different priority. It applies to situations where a vehicle needs to be moved promptly because it's unsafe to drive, blocking traffic, or the result of a collision. RST treats these calls as a dispatch priority, day or night.

Common emergency towing situations include a vehicle that has stalled in a travel lane, a collision on a highway shoulder, a vehicle that has broken down in severe weather, or any breakdown where staying with the vehicle isn't safe.

What To Do First

  • If anyone is injured, call 911 before calling for a tow
  • Move to a safe location away from traffic if you're able to
  • Turn on hazard lights so your vehicle is visible
  • If you're on a highway shoulder, stay on the side away from traffic
  • Call (403) 458-6010 and describe your exact location and the situation

Accidents and Insurance

If your vehicle needs to be towed following a collision, let us know the destination your insurance provider or repair shop requires. We can take the vehicle directly to a specific body shop, a dealership, or another location you specify, rather than defaulting to the nearest lot.

Give Us These Details

  • Your exact location — address, cross streets, or highway marker
  • Vehicle make, model and colour
  • What happened and any visible damage
  • Whether the vehicle is blocking traffic
  • Your preferred destination, if known

Call Now

Emergency towing calls are handled 24/7. Don't wait to see if the problem resolves itself — call as soon as it's safe to do so.

Call (403) 458-6010

This Is an Emergency

Call now — we prioritize breakdown and accident calls.

Call (403) 458-6010
Service Area

Available Throughout

FAQ

Frequently Asked Questions

Should I call 911 or RST first?

If anyone is injured or there's an immediate danger, call 911 first. Once the scene is safe, call RST for towing.

Do you charge more for emergency or after-hours towing?

Emergency and after-hours calls are handled the same as any other towing call. Call and we can discuss what's involved for your specific situation.

Can you tow my vehicle from a highway shoulder?

Yes, this is one of the most common emergency towing situations we handle. Stay in a safe location away from the travel lane while you wait.

What if my vehicle is blocking a lane of traffic?

Let us know when you call so we can prioritize dispatch. If it's a safety hazard, contact local authorities as well.

Call Now Get a Quote