Privacy Policy
How RST Roadside Service & Towing collects, uses and protects your information.
Last updated: September 2026
RST Roadside Service & Towing ("RST", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us, request a quote, or use this website, in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), where applicable.
Information We Collect
We may collect information you provide directly, such as your name, phone number, email address, vehicle location, and a description of the service you need when you call us or submit a request through our contact form. We may also collect basic technical information automatically when you visit this website, such as browser type and general usage data, to help us maintain and improve the site.
How We Use Your Information
- To respond to your request for towing or roadside assistance
- To dispatch the appropriate service to your location
- To communicate with you about your service request
- To maintain records related to services provided
- To improve our website and services
How We Protect Your Information
We take reasonable administrative and technical measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell your personal information. We may share information with third parties only where necessary to provide the requested service (for example, with a repair shop you've asked us to deliver your vehicle to), or where required by law.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable legal requirements, by contacting us using the information below.
Cookies and Website Data
This website may use basic cookies or similar technologies to support core functionality and understand general site usage. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
RST Roadside Service & Towing
703 68 Ave SW, Calgary, AB T2V 0N3, Canada
Phone: (403) 458-6010